Một con chim én không thể làm nên mùa xuân, mời các bạn chung tay đóng góp bài viết về Qui trình nghiệp vụ hoặc Bài viết chuyên môn, nhằm làm phong phú thêm kho tài liệu chuyên môn quản lý khách sạn. Xin đừng thụ động, đừng đứng ngoài lề, ai biết chuyên môn nào thì tham gia chuyên môn đó, có kinh nghiệm lĩnh vực nào thì tham gia lĩnh vực đó, không chuyên môn, không kinh nghiệm thì cùng online để ủng hộ Vietnam Hoteliers
Henry Minh

Trang ChínhTìm kiếmĐăng kýĐăng Nhập

Gửi bài mới   Trả lời chủ đề này
Share | 


Go down 
Tác giảThông điệp

Tổng số bài gửi : 1165
Điểm Tổng Hợp : 6581
Điểm bài viết hay : 13
Join date : 13/05/2010

Bài gửiTiêu đề: BANQUET SECRETARY   21st December 2010, 10:30 pm


the general guidance and supervision of the Banquet Manager within the
limits of established policies and procedures. Assist in overseeing and
directing all aspects of secretarial fields.

1.Reports directly to the Banquet Manager
2.Coordinates functions and activities with other departments and other sections within the Food and Beverage Department.
3.Interacts with clients as appropriate.
4.Responsible for overall Banquet Administrations and Secretarial Services.

1.To perform pre-administrative work such as, dictating, drafting, or similar duties.

2.To perform administrative works :
a.Maintaining accurate incoming and outgoing letters.
b.Maintain and updates / systematic files.
c.Prepares all documents of all functions. (past, Present and Future)

3.To prepare calendar of activities of Banquet Manager.

4.To prepare requisitions of supplies or similar.

5.Maintain and establishes effective employee relations.

6.Performs related duties and special projects assigned.

7.Assist the Banqueting Manager in accomplishing goal report.

new and repeat business for banqueting by maintaining contact with
Commercial houses, Government officer, Private clubs, Professional
associates, corporate accounts and other member of local communities
a.Personal sales calls
b.Courtesy calls
c.Telephone contacts
d.Written communications e.t Direct Mail, Newspaper ad.
e.Review on sales history files as they relate to good booking.
f.High level of exposure in the hotel an major market area.
Ensure optimum performance in each of the above area.

feed back to the Banqueting Manager or Assistant Banqueting Manager on
changing marketing conditions. Trends in competitions potential market
areas that should/can be covered as a result of direct sales

10.Conducts, Arrange and accompanies clientele in
regards with post meeting evacuations, inspection trip to banquet rooms
and facilities, ensure that all the expectations are met.

sales related information to other departments as appropriate through
Banqueting Manager or Assistant Banqueting Manager.

12.Complies with and ensures that the hotel :
a.Health and safety and hygiene policy.
b.House Rules and Regulations.
c.Grooming and appearance standard are observe.
d.Marketing Plan.

Attends and participates in the formal training held by manpower or
outlets in regard to Food and Beverage service standard quality
expectation and future career development.

14.Attend the clients
comments, complaints and requesting regarding Food and Beverage service,
qualities, arrangements, functions arrangements and significant
activities in supervisors log book/contact book, inform notifies and
discuss with Banqueting Manager or Assistant Banqueting Manager.

15.Attend and contributed to banquet meeting and briefing.

16.Conducts all administrative work required including but not limited to :
a.Reservation in general.
b.Filing system.
c.Menu Planning & pricing.
d.Letter of Proposal/Contract/Quotation/Event order.
e.Evaluation report, Sales report, Thank letter.

17.Knows the product inside / all restaurant menus, as well as service.

18.Perform any duties related and special project as assigned.

Về Đầu Trang Go down henryminh
Về Đầu Trang 
Trang 1 trong tổng số 1 trang

Permissions in this forum:Bạn được quyền trả lời bài viết
VietnamHoteliers.Forum :: Job Description :: Job Description F&B Service-
Gửi bài mới   Trả lời chủ đề nàyChuyển đến