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Henry Minh
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Một con chim én không thể làm nên mùa xuân, mời các bạn chung tay đóng góp bài viết về Qui trình nghiệp vụ hoặc Bài viết chuyên môn, nhằm làm phong phú thêm kho tài liệu chuyên môn quản lý khách sạn. Xin đừng thụ động, đừng đứng ngoài lề, ai biết chuyên môn nào thì tham gia chuyên môn đó, có kinh nghiệm lĩnh vực nào thì tham gia lĩnh vực đó, không chuyên môn, không kinh nghiệm thì cùng online để ủng hộ Vietnam Hoteliers
Henry Minh


 
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 FOOD AND BEVERAGE MANAGER

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Join date : 13/05/2010

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Bài gửiTiêu đề: FOOD AND BEVERAGE MANAGER   FOOD AND BEVERAGE MANAGER I_icon_minitime21st December 2010, 10:46 pm

POSITION TITLE : FOOD AND BEVERAGE MANAGER
DEPARTMENT : FOOD AND BEVERAGE

PURPOSE :

Under
the general guidance and supervision of the General Manager, and within
the limits of established corporate policy, Procedures and Food and
Beverage Manual, overseas and directs all aspects of Food and Beverage
operations.

RELATIONSHIP :

1.Reports directly to General Manager.
2.Provides functional assistance and direction to the Food and Beverage operation.
3.Interacts
with individuals outside the hotel including, but not limited to,
clients suppliers, government officials, competitors others number of
the local community.
4.Cooperates functions and activities with other department heads as appropriate.

DUTIES AND RESPONSIBILITIES:

1.Supervised of all Food and Beverage employees, facilities, sales and cost to ensure maximum departmental profit is achieved

2.Control and analyzes, on an-ongoing basis, from the stand point of optimum the following:
a.Quality level of products and service
b.Guest Satisfaction
c.Merchandising & Marketing
d.Operating Cost
e.Sanitation and cleanliness (Hygiene)

3.Coordinate
and supervises the preparation, presentation, and service of food and
beverage products to ensure highest quality at all times.

4.Established and maintains effective employee relations

5.Conduct
such functions as interviewing, hiring, employee orientation,
performance appraisal, coaching, counseling, and dismissal if necessary
to ensure appropriate staffing and productivity. Consult with General
Manager, Food and Beverage Department Heads, and Personnel Manager, as
appropriate in performing above duties.

6. Developed and implements formal training plans for Food and Beverage Department personnel.

7.Supervised
and coordinates pricing and preparation menus, beverages, and wine
lists by taking into considerations such factors as:
a.Local Requirements
b.Market Needs
c.Competition
d.Trends
e.Recipes
f.Potential cost
g.Availability of food and beverage products
h.Merchandising and promotions

8.Coordinates
with the Materials Manager to determine the minimum and maximum food
and beverage stocks. Approves all wines purchase and other food and
beverage items in accordance with corporate quality and quantity
standards.

9.Conducts weekly Food and Beverage meetings relations to; but not limited to following:
a.Overall food and beverage financial result and profitability
b.Projected business
c.Operations Result and Problems
d.Changes in Procedures
e.New Management Policies
f.Quality Improvement
g.Attends all other meetings as required by the administrative calendar

10.Keeps and up-to-date standard recipe file for all food and beverage items to include:
a.Sales History
b.Sales Mix
c.Actual Cost
d.Potential Cost
e.Production Time

11.Implements
a daily, weekly and monthly checklist for all Food and Beverage
Department. Ensure proper follow-up attain maximum quality and
efficiency.

12.Prepares and submits to the Vice President Food
and Beverage, the divisional Vice President Director of Food and
Beverage operations.

13.Participate in preparation of hotels strategic plan, marketing plan and goals program. Prepares the Food and Beverage budget.

14.Keeps
aware of trend, system, practice and equipment in Food and Beverage
preparation and service in the hotel and restaurants fields through
trade literature and actual visits.

15.Performs related duties and special projects as assigned.

REQUIREMENTS

- Demonstrated knowledge of, and ability to manage, food and beverage operations through:

- College degree (Hotel, School, University, and/or equivalent experience)

-
Minimum of five years previous experience in a food and beverage
department of a first class hotel, at least two of which were in a
management position.

- Proven management abilities in, and demonstrated knowledge of:
* Planning short and long goals
* Budgeting and forecasting
* Departmental Profit/Loss analysis

- Effective verbal and written communication skills.
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