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Một con chim én không thể làm nên mùa xuân, mời các bạn chung tay đóng góp bài viết về Qui trình nghiệp vụ hoặc Bài viết chuyên môn, nhằm làm phong phú thêm kho tài liệu chuyên môn quản lý khách sạn. Xin đừng thụ động, đừng đứng ngoài lề, ai biết chuyên môn nào thì tham gia chuyên môn đó, có kinh nghiệm lĩnh vực nào thì tham gia lĩnh vực đó, không chuyên môn, không kinh nghiệm thì cùng online để ủng hộ Vietnam Hoteliers
Henry Minh


 
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 ASSISTANT FOOD AND BEVERAGE MANAGER

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Tổng số bài gửi : 1165
Điểm Tổng Hợp : 8512
Điểm bài viết hay : 17
Join date : 13/05/2010

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Bài gửiTiêu đề: ASSISTANT FOOD AND BEVERAGE MANAGER   ASSISTANT FOOD AND BEVERAGE MANAGER I_icon_minitime21st December 2010, 10:45 pm

POSITION TITLE : ASSISTANT FOOD AND BEVERAGE MANAGER
DEPARTMENT : FOOD AND BEVERAGE

PURPOSE :

Under
the general guidance and supervision of the Food and Beverage Manager,
and within the limits of established Property policies and Procedures
and Food and Beverage manual, oversees and direct all aspect of food and
beverage operation.

RELATIONSHIP :

1.Reports directly to the Food and Beverage Manager

2.Provide Functional assistance and direction to the Food and Beverage operations as assigned.

3.Interacts
with individuals outside the hotel including, but not limited to,
clients, suppliers, government officials, competitors and other number
of local community

4.Provide functional assistance and directions to the food and beverage operation as assigned.

DUTIES AND RESPONSIBILITIES :

1.Supervises the day to day operation of the food and beverage department.

2.Assist the Food and Beverage Manager in controlling and analyzing, on-and ongoing basis the following :
a.Quality level of products and services
b.Guest satisfaction
c.Merchandising and Marketing
d.Operation cost
e.Sanitation and cleanliness and hygiene
Ensure optimum performance in specific areas as assigned in the above areas.

3.Established and maintains effective employee relations

4.Conducts,
under the guidance of the Food and Beverage Manager, such functions as
hiring specific levels of employees, employee orientation, on-the-job
performance appraisal, coaching and suspension if necessary to ensure
appropriate staffing and productivity.

5.Develop formal training plans and conducts on-the-job training session for the Food and Beverage Department employees.

6.Assist the Food and Beverage Manager with the compilations of new menus and beverage lists.

7.Attends and contributes to weekly Food and Beverage meetings.

8.Oversees the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.

9.Assist the Food and Beverage Manager in all administrative areas, including but not limited to :
a.Food and Beverage recipe files
b.Departmental Check List
c.Departmental Reports

10.Participates
in the preparation of the Hotel Strategic Plan, Marketing Plan, Goal
Program and the Food and Beverage Departmental Budget.

11.The
Food and Beverage Manager informs on daily basis of all relevant
information in operational and personal matters, including information
which does not require the Food and Beverage Manager Action.

12.Assume the responsibilities of the Food and Beverage manager in his/her absence

13.Performs related duties and special projects as assigned.


REQUIREMENTS :

Demonstrated knowledge of, and ability to assist in the management of Food and Beverage operation obtain through:

College degree (hotel school, university, and/or equivalent experience)

Minimum
of five years previous experience in several areas of Food ad Beverage
Department, preferably of a first class hotel, at least a portion of
such experience should have been in Food and Beverage Management.

Proven management abilities in, and demonstrated knowledge of:
* Planning short and long range goals, including strategic (5-year) planning
* Budgeting
* Departmental Loss/ Profit Analysis.
Effective verbal and communication skills.
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