LAUNDRY ORDER TAKER

POSITION TITLE :­ LAUNDRY ORDER TAKER
DEPARTMENT : LAUNDRY

PURPOSE :
Under
supervision of Asst. Laundry Manager, he/she has to finish all guest
laundry & valet bills / charging. Answer the telephone and records
every instruction from guest. Prepares the daily summary of guest
Laundry & Dry-Cleaning.

RELATIONSHIPS :

1.Reports directly to Asst. Laundry Manager Laundry Manager.

2.Interacts and cooperates with Laundry office clerk. valet boy, checker marker and guest laundry supervisor.

3.Interacts with other Departments as required.

DUTIES AND RESPONSIBILITIES :

1.Answers the phone and the guest calls or takes the orders.

2.Makes the summary of guest laundry & dry-cleaning charging.

3.Records for every piece of guest laundry & dry-cleaning as listed in the price lists.

4.Send the bills directly to Front Office Cashier.

5.Open the N.C.R. machine.

6.Makes a message for the guest if any cloth impossible to process.

7.Handling the guest complaints.

8.Sometimes acts as an office clerk.

9.Closing the N.C.R. and prepare the working papers for the next day.

10.Any other duties assigned by Laundry Manager.