GUEST LAUNDRY & DRY-CLEANING SUPERVISOR

POSITION TITLE :­ GUEST LAUNDRY & DRY-CLEANING SUPERVISOR
DEPARTMENT : LAUNDRY

PURPOSE :
Guest
Laundry & Dry-cleaning Supervisor is responsible for assisting the
Laundry Manager in the supervision and coordination of guest laundry or
dry-cleaning staffs. to ensure the optimum quality of works could be
maintained,

RELATIONSHIPS :

1.Respons directly to Assistant. Laundry Manager / Laundry Manager.

2.Interacts and cooperates with other supervisors. order taker and all laundry staffs

3.Interacts with guests as appropriate.

4.Interacts with other departments as required.

DUTIES AND RESPONSIBILITIES :

1.Supervises & coordinates of all guest laundry / dry-cleaning staffs and work flow.

2.Participates
in activities of checker / marker. dry-cleaning and spotter in the
processing of guest laundry / dry-cleaning items.

3.Informs the guest of discrepancies in count and defects or specific stains in their prior to laundry or dry-cleaning.

4.Reports such discrepancies and defects or other major problems and refers to laundry manager.

5.Ensures that the processing method and quality of works are under supervision.

6.Ensures the cleanliness, proper handling and maintenance of work area and laundry equipments.

7.Maintains
the daily check list or any guest's request to be done. and records in
log book if any problem which could not be solved by the end of work
day.

8.Estimates the work flow. and adds the overtime as necessary.

9.Prepares the monthly list of over time. submits to laundry manager.

10.Sets the proper schedule of employees. to ensure sufficient workforce ( avoid the overtime ).

11.Any other duties assigned by laundry manager.