Training Manager

RESPONSIBLE To: General Manager

SCOPE OF POSITION: Identify training needs, plan, design, organize, conduct
and evaluate training programs for different levels of hosts so as to assist the Management in building up
an efficient team by developing / accentuating staff
potential.


SUPERVISE: Assistant Training Manager/Communications Coordinator


EXPERIENCE: Minimum 3 years of experience

QUALIFICATIONS: Diploma or degree from a recognised catering institute or university. Trainer Certification

SPECIAL SKILLS: Good knowledge of Hotel operation.
Good general education with special industrial training
in various departments of a Hotel.

AGE: Minimum 26 years old

LANGUAGES: English

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POSITION DESCRIPTION:

TASKS

Identifying training and development needs within the organisation through job analysis, appraisal schemes and regular consultation with other managers.

Designing training and development programmes based on the organisation's needs;

Prepare a training plan for the resort (6 monthly/annual) based on sytematic research and needs analysis.

Prepare an expenditure budget by identifying and allocating appropriate portions of the funds for the different training initiatives and other expenses.

Build up a team of departmental trainers for every section and drive and monitor operational training.

Considering the costs of the training and development programmes that are being planned and to keep within budgets

Working in a team to produce training and development programmes that are satisfactory to all relevant parties such as line managers, accountants and senior managers.

Planning, developing and organising training sessions

Producing and locating training material for in-house courses

Managing the delivery of training and development programmes

Delivering training in a manner that is easily understandable to trainees and in a way that motivates them

Monitoring and reviewing the progress of trainees by using questionnaires and by having discussions with managers

Ensuring that statutory training requirements are met

Evaluating the training and development programmes.

Continually amending the training and development programmes as necessary, in order to adapt to the changes that occur in the work environment

Helping people such as line managers and trainers to solve specific training problems either on a one-to-one basis or in groups

Supervising the work of trainers

Keeping up to date with developments in training by reading relevant journals, going to meetings and attending courses

Using technology such as computers to produce some of the training materials

Organize and Liaise with Department Heads concerning new employee orientation and induction.

Develop appropriate training materials.

Implement and follow up on training activities and work on an Excellence Program.

Maintain and update all training records.

Provide updated information on relevant external course for staff.

Arrange training programs for trainees from local and overseas hotel schools.

Propose the annual training plan.

Work closely with Departments Heads and Personnel Manager to get feedback and monitor the training progress.

Assist senior management in developing training concepts for management levels.

Respect and ensure uncompromised care for the environment.

A 100% dedication to fairness and integrity and considerate treatment of others, living our core values.

Perform any special duties or projects as assigned from time to time by Management.