Accounts Receivable

HOTEL JOB DESCRIPTION
TITLE: Accounts Receivable
DEPARTMENT: Finance
REPORTING LINE: Financial Controller


SCOPE:
To process all accounts in an effective and timely manner in accordance with hotel policy.

RESPONSIBILITIES:
•
Monitor the special billing arrangements for groups and conventions as
required to ensure that postings are in line with customer requirements.
• Post, edit, balance and update accounts receivable ledger.
• Raise monthly rebates for all clearing accounts.
• Liaise with reservations, sales and banquet departments regarding all disputed accounts.
• Balancing daily transfers to City Ledger, posting editing and updating to accounts receivable system.
• Reconcile all credit card charges to payments received.
• Preparing and distributing invoices for all check out with balance accounts.
• Posting all cheque payments received daily.
• Preparing and distributing invoices of employee City Ledger accounts monthly.
• Process account queries and respond to customer queries as required.
• Reconciliation of accounts when necessary.
• Attend meeting as required.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.
• Promote by example the principles of “The Power of Service”.
• Actively promote a work environment which cares for guests and associates alike.

It
is not the intent of this job description to cover all aspects of the
position but to highlight the most important areas of responsibility.

KEY COMPETENCIES

Organisational & time management skills
Keyboard/Computer skills
Analytical and numerical skills
Professionalism
Communication skills (written/verbal)
Initiative
Guest focus
Excellent telephone manner